TCS Business Process Services is recognized as a ‘Star Performer and Leader in Everest Group’s PEAK™ Matrix Assessment 2015 for Banking BPO

ANALYST REPORT

 

TCS Business Process Services is recognized as a ‘Star Performer and Leader in Everest Group’s PEAK™ Matrix Assessment 2015 for Banking BPO

TCS Business Process Services is recognized as a ‘Star Performer and Leader’ in Everest Group’s PEAK™ Matrix Assessment 2015 for Banking BPO.

The Everest Group’s PEAK™ Matrix report is a comparative assessment of 23 major service providers in Banking BPO. The PEAK™ Matrix assesses the achievements and overall capability of service providers across multiple dimensions including market success, scale, scope, technology solutions, innovation, delivery footprint, and buyer satisfaction.

TCS’ position as a Star Performer and Leader is driven by its enhanced capabilities through Robotic Process Automation (RPA), analytics, and risk and compliance solutions.

Key strengths highlighted in the report are:

  • Robust delivery capabilities
  • Comprehensive scope with wide coverage of geographies and Lines of Business (LOBs)
  • Significant technology capabilities, including end-to-end platform solutions such as BaNCS
  • Flexibility, domain expertise and relationship management