TCS Deploys Unemployment Insurance System on the Cloud for the State of Mississippi
NEW YORK | MUMBAI, Nov 13, 2017: Tata Consultancy Services (TCS), (BSE: 532540, NSE: TCS) a leading global IT services, consulting and business solutions organization, today announced that the Mississippi, Rhode Island and Maine (MRM) Consortium – now known as ReEmployUSA – has gone live on the cloud with the TCS developed Unemployment Insurance (UI) system. Mississippi is now operating on the multi-tenant capable, fully integrated, re-engineered UI Benefits and Tax system hosted in a FedRAMP certified Government Cloud, while the States of Maine and Rhode Island will follow soon, using the same solution.
TCS has been a long term partner for the ReEmployUSA consortium to develop, maintain and enhance the UI system. TCS expanded this partnership to become the consortium’s managed services provider for cloud infrastructure. Continuing to play a key role in the MRM Consortium’s digital strategy, TCS migrated the first-ever multi-tenant UI system from on-premise to a cloud hosted infrastructure. The cloud deployment and setup is IRS and SSA approved. This deployment will help Mississippi to optimize its long term infrastructure and reduce overall costs of operating the system.
“Deployment of the ReEmployUSA system to the cloud is the culmination of 13 years of work between MDES and TCS,” said Mark Henry, Executive Director, Mississippi Department of Employment Security. “We are excited about this unprecedented initiative. With the full multi-tenant ReEmployUSA system deployment in Mississippi, the focus now is bringing the second state, Maine, into production for unemployment benefits in December this year.”
“Unemployment benefits are the only safety net for many people who lose jobs. Therefore, it’s critical that our customers receive quick benefits and have a more accessible claim process,” added Dale Smith, Deputy Director and COO, Mississippi Department of Employment Security. “Mississippi is pleased to partner with Rhode Island, Maine and Connecticut, sharing the state of the art, multi-tenant cloud hosted technology that we developed and deployed through our partnership with TCS.”
TCS has partnered with several U.S. states to modernize their Unemployment Insurance systems. The TCS solution is a robust and highly scalable platform with the ability to easily control multiple functional requirements, such as support for online claims processing, adjudication, appeals, extensive tracking of all claims, payments, tax rate and status, delinquency, and audit. It also has mobile apps to enable claimants to perform self service functions on the go.
“The first ever cloud deployment of a UI system is a significant digital transformation milestone for the ReEmployUSA consortium and the UI community,” said Tanmoy Chakrabarty, Head, Government Industry Solutions Unit, TCS. “This is a ground breaking and pioneering achievement and TCS is proud to be a partner with the ReEmployUSA consortium in this journey.”
Over the past few years, there has been a federal push for states to upgrade their legacy unemployment insurance systems that support employees who are involuntarily unemployed. The U.S. Department of Labor (USDOL) has supported the concept of multi-state consortia and cloud infrastructure for joint UI modernization efforts and optimized cost of operations.
For more information about TCS’ Government Business Unit, visit us at www.tcs.com/Government.
About Tata Consultancy Services Ltd (TCS)
Tata Consultancy Services is an IT services, consulting and business solutions organization that delivers real results to global business, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of IT, BPS, infrastructure,engineering and assurance services. This is delivered through its unique Global Network Delivery Model™ (GNDM), recognized as the benchmark of excellence in software development. A part of the Tata group, India’s largest industrial conglomerate, TCS has over 389,000 of the world’s best-trained consultants in 46 countries. The company generated consolidated revenues of US $17.6 billion for year ended March 31, 2017 and is listed on the BSE (formerly Bombay Stock Exchange) and the NSE (National Stock Exchange) in India.
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