Tata Consultancy Services extends contract with Singapore Airlines
Singapore / Mumbai, India February 26, 2009: Tata Consultancy Services (BSE: TCS.BO, NSE: TCS.NS), the leading IT services, business solutions and outsourcing firm, today announced that it has been chosen by Singapore Airlines to provide IT Services for three years for a suite of applications used by the Singapore Airlines Group of Companies.
After the end of the existing term, Singapore Airlines went through a formal vendor selection process and chose to partner with TCS based on the firm’s strong capabilities in offering integrated IT services to support a range of processes and applications across the airline.
For the past 12 years, TCS has been the trusted partner for Singapore Airlines, successfully helping the global airline improve efficiency, reduce operational and maintenance costs, enabling productivity gains in its applications space.
Under the agreement, TCS will continue to manage a significant portion of Singapore Airlines’ IT systems including 24x7 business critical applications ranging from passenger reservations to flight operations. TCS’ rigorous metrics-based management model and airline domain expertise will ensure increased responsiveness for Singapore Airlines customers and its application rationalization program will help the airline minimize costs, reduce risks and increase business agility.
Mr. Girija Pande, EVP and Head, TCS Asia Pacific said: “Singapore Airlines and TCS have always enjoyed a long standing relationship which is more a partnership in progress rather than just a service provider relationship. TCS has always added value to Singapore Airlines’ operations and this engagement reflects their trust in our capabilities”.
TCS’ partnership with Singapore Airlines dates back to the early 90s when the two organizations set up a joint venture known as Aviation Software Development and Consultancy (ASDC) to essentially support Singapore Airlines’ IT systems and applications. ASDC was eventually acquired and integrated into TCS in 2006. In 2008, TCS was awarded a 5-year contract with Singapore Airlines Cargo to service its cargo revenue accounting back office processes.
The travel and transportation sector is emerging as a key vertical for TCS, generating 4.0% of the company’s total USD 5.7 billion revenues in FY08. TCS launched a dedicated Travel & Hospitality Innovation Lab in 2007 to help airlines enhance customer experience and differentiate themselves in an era of increasing competition and new distribution models.
About Singapore Airlines
Singapore Airlines is one of the most respected travel brands around the world. It flies to over 100 destinations in over 40 countries spreading across 5 continents. It has a fleet size of over 100 aircrafts and in 2007 it became the first airline to put in service the world’s largest commercial plane A380. For the financial year ending March 2008, the Group posted consolidated revenues of SGD 15.97 Billion.
About Tata Consultancy Services Ltd (TCS)
Tata Consultancy Services is an IT services, consulting and business solutions organization that delivers real results to global business, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of IT, BPS, infrastructure, engineering and assurance services. This is delivered through its unique Global Network Delivery Model™,recognized as the benchmark of excellence in software development. A part of the Tata group, India’s largest industrial conglomerate, TCS has over 285,000 of the world’s best-trained consultants in 46 countries. The company generated consolidated revenues of US $11.6 billion for year ended March 31, 2013 and is listed on the National Stock Exchange and Bombay Stock Exchange in India. For more information, visit us at www.tcs.com.
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