TCS Financial Solutions inaugurates enhanced Regional Support Center in Dubai
Dubai / Mumbai, India, October 26, 2009: Tata Consultancy Services (TCS), (BSE: TCS.BO, NSE: TCS.NI), a leading global IT services and consulting firm, announced today the extension of its Regional Support Center in Dubai to support its core banking customers in the Middle East. This center, which earlier supported the capital market customers, is now geared to provide on-call services and any emergency support needed in the region to its core banking customers as well.
With more than 30 TCS Financial Solutions customers in the Middle East, this Regional Support Center is a significant step in addressing the ever evolving needs of our customers, in addition to other Regional Centers in Johannesburg, South Africa. Faster response to customer needs, enhanced resource availability and more localized disaster recovery services for clients are the benefits of the Support Center. These Regional Support Centers also perform back up functions as disaster recovery hubs to the Global Support Center in India.
Dr. Fadi Chehayeb, CIO of the National Bank of Kuwait (NBK), speaking on the ocassion said, “TCS has always been a committed player that paid attention to the local needs and specific issues of our region. The establishment of this center can only enhance the support level for NBK and others. We are glad to be a part of an eventful journey”.
Commenting on the increasing footprint of Support Centers, N. Ganapathy Subramaniam, President - TCS Financial Solutions said, “In this highly volatile business environment where risk is being constantly monitored, we believe a closer proximity to customers is essential. In addition to offering a robust product suite, our promise of certainty is also delivered through our unflagging support to their business success”.
Vittorio D’Orazio of Gartner said, “The foundation of an economic boom is being laid in the Gulf and many African countries currently and the investment for this boom in many cases is being carried out through the financial services industry. Addressing the infrastructure challenge in this region will help the financial services industry gain a sense of security.”
Manoj Agarwal, TCS Regional Director for Middle East and North Africa, said, “The Regional Support Center reinforces TCS strong commitment to the MENA market, and is a significant move in bringing added value to our rapidly growing customer base.’ Outlining the support center’s capability, Ashu Tandon, TCS Financial Solutions Regional Head, Middle East & Africa said, ” In addition to resolving critical issues locally, having a disaster recovery center to back our Global Support Center in India here, gives peace of mind to our customers. We have been steadily growing in the region and this enhanced support center is a significant demonstration of our commitment”.
About TCS Financial Solutions
TCS Financial Solutions is a strategic business unit of Tata Consultancy Services. Dedicated to providing business application solutions to financial institutions globally, TCS Financial Solutions has compiled a comprehensive product portfolio under the brand name of TCS BαNCS. Our mission is to provide best-of-breed solutions that drive growth, reduce costs, mitigate risk, and offer a faster speed to market for our customers. With a global customer base of more than 240 institutions operating in over 80 countries, TCS Financial Solutions delivers state-of-the-art software solutions for the banking, insurance and capital markets industries worldwide. For more information, visit us at www.tcs.com/bancs.
About Tata Consultancy Services Ltd (TCS)
Tata Consultancy Services is an IT services, business solutions and outsourcing organization that delivers real results to global businesses, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of IT and IT-enabled services delivered through its unique Global Network Delivery Model, recognized as the benchmark of excellence in software development. A part of the Tata Group, India’s largest industrial conglomerate, TCS has over 140,000 of the world's best trained IT consultants in 42 countries. The company generated consolidated revenues of US $6 billion for fiscal year ended 31 March 2009 and is listed on the National Stock Exchange and Bombay Stock Exchange in India.
TCS Financial Solutions Media Contacts:
Phone: + 1732 331 3084
Phone: +61(2)9318 1088