analyst report

 

TCS positioned as “Leader” in Everest Group’s Banking BPO Digital Capability Platform (DCP) – Service Provider Landscape with Solutions PEAK Matrix™ Assessment 2019

TCS has been identified as a “Leader” in Everest Group’s Banking BPO Digital Capability Platform (DCP) – Service Provider Landscape with Solutions PEAK Matrix™ Assessment 2019.

The report analyzes 19 service providers for their capabilities to create impact in the market in the Banking BPO market segment and ability to deliver services successfully.  

Some of the key strengths highlighted in the report are:

  • RPA solution suite for its model based approach to design and capture business process automations that can be executed by auto ‘robots’ without manual intervention 
  • Cognitive solutions such as ‘Ignio’ and ‘Vitellus’ that leverages machine learning, NLP and NLG techniques to generate intelligent business insights , advance data visualizations and improved visual analytics experience
  • Broad-based solutions across the entire banking value chain that address a multitude of areas viz. customer onboarding, credit underwriting , trade finance, payments and dispute management