TCS is recognized as ‘Leader’ in Everest Group’s Capital Markets BPO – Service Provider Landscape with PEAK Matrix™ Assessment 2017
The Everest Group’s PEAK Matrix report is a comparative assessment of 19 major service providers in the Capital Markets BPO segment. It assesses service providers on their market success and delivery capability which includes scale, scope, technology solutions and innovation, delivery footprint, and buyer satisfaction.
Everest recognizes TCS’ robust capabilities augmented by automation, platforms, analytics, risk management and regulatory compliance.
Some of the key strengths highlighted in the report are:
- Robust capabilities across most dimensions
- Balanced portfolio
- Strong global presence
- Holistic suite of technology solutions
- High customer advocacy in domain expertise, relationship and transition management
Read the report excerpt here. (PDF, 544 KB)