analyst report

 

TCS named a “Leader” in Everest Group’s Mortgage BPO Services Peak Matrix TM Assessment 2019

TCS has been identified as a Leader in Everest Group’s Mortgage BPO – Service Provider Landscape with Services PEAK MatrixTM Assessment 2019.

The report analyzes 20 service providers for their capabilities to create impact in the market in the Mortgage BPO market segment and ability to deliver services successfully.  

Some of the key strengths highlighted in the report are:

  • One of the top two providers with largest market share by revenue and one of the top three service providers across all three mortgage processes (Origination, Servicing and Securitization)
  • TCS’ leadership positioning is on account of its high market adoption combined with technology capabilities manifested through its ‘Digital Mortgage’ suite of solutions and continuous investment to boost digital offerings
  • TCS has a large clientele across small- and large-sized buyer categories with strong hold in mortgage operations with one of the highest market shares in North America & UK
  • TCS offers well-diversified scope of services to provide a holistic view to its clients to deliver process improvement and transformation roadmap