TCS recognized as a Leader in Everest Group’s 2015 PEAK Matrix™ for the Life & Pensions Insurance BPO
The report is a comparative assessment of 19 major service providers across multiple dimensions including market success, scale, scope, technology capability, delivery footprint, and buyer satisfaction.
According to the report, TCS’ position as a Leader is driven by its robust capabilities and best-in-class revenue-spread across buyer segments and processes within the L&P insurance BPO landscape.
In addition, TCS’ leadership position is strengthened by its technology expertise and ability to deliver holistic solution suites, end-to-end platforms, and augmentation solutions. TCS also scored high on Business Process Service Delivery Automation (BPSDA) capabilities, driven by its focused efforts in building in-house Robotic Process Automation (RPA) solutions.
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