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Everest Group has identified TCS as a ‘Leader in Banking Operations Services’ in its PEAK Matrix® Assessment 2022. The report focuses on TCS, highlighting the company’s strengths among which include: 

  • Well-rounded capabilities across the full spectrum of banking services; extensive coverage across all major buyer geographies and client segments 

  • BPaaS and consulting-led approach with high focus on cognitive operations and hyper automation

  • Robust technology capabilities with in-house platform, TCS BaNCS™, and automation platform, iBaS 

  • Investment in new service lines, including forbearance and bereavement, building innovative solutions on the trade financing and cognitive automation front, and augmenting its BaNCS™ platform with tools such as iCLADA for commercial loans and Rover Dispute Management

  • Expansion of company’s advisory capabilities, leveraging its operational framework and establishing alliances in regulatory consulting has strengthened its domain expertise with hiring of SMEs and creation of a dedicated Centre of Excellence (CoE)

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