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TCS Recognized as a Leader in Managed Workplace Services, North America by Gartner

NEW YORK | MUMBAI, February 22, 2017: Tata Consultancy Services, (TCS), (BSE: 532540, NSE: TCS) a leading global IT services, consulting and business solutions organization, today announced that it has been recognized by Gartner, Inc. as a Leader in its “Magic Quadrant for Managed Workplace Services, North America” report, by Daniel Barros, Helen Huntley and Karen Hobert January 2017.  

TCS believes its position as a Leader is a result of a user-centric approach to delivering workplace services that focus on improving the end user experience and increase business productivity. Managed Workplace Services (MWS) include traditional end user and digital workplace services that provide automated cloud based integrated support for service desk, mobile applications and desktop and laptop services. TCS’ comprehensive portfolio of MWS offerings, investments in IoT and mobility and its cognitive automation solution, ignio™, are accelerating Digital Workplace transformation and enabling enterprise customers to seamlessly embrace the benefits of digital business.  

Gartner evaluated 21 providers in the North American Managed Workplace Services market, according to their execution and strategic vision for the future of MWS. Gartner analysts noted that “Leaders deliver their service solutions skillfully, have a clear vision of the direction of the service market, and are actively building and improving competencies to sustain their leadership positions. The Leaders quadrant indicates the direction of the MWS market. However, most digital workplace offerings still have low adoption rates. Eight service providers have emerged as Leaders in this Magic Quadrant.  Leaders demonstrate their experience in delivering managed workplace services and understanding the requirements to successfully deliver these services. They have proved their ability to execute and their completeness of vision.” 

“Digital has become pervasive in every sphere of enterprise engagement, from customers to employees, and the need to re-imagine workplace services to enhance productivity and the customer experience has assumed greater significance,” said PR Krishnan, Senior Vice President and Global Head, IT Infrastructure Services, TCS. “Our Digital Workplace offerings are consistent with the needs of the industry and we are delighted to be a Leader in Gartner’s Magic Quadrant assessment of Workplace Services Providers in the North American market.” 

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About Tata Consultancy Services Ltd (TCS):

Tata Consultancy Services is an IT servicesconsulting and business solutions organization that delivers real results to global business, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of ITBPS,infrastructureengineering and assurance services. This is delivered through its unique Global Network Delivery Model™, recognized as the benchmark of excellence in software development. A part of the Tata group, India’s largest industrial conglomerate, TCS has over 378,000 of the world’s best-trained consultants in 45 countries. The company generated consolidated revenues of US $16.5 billion for year ended March 31, 2016 and is listed on the BSE (formerly Bombay Stock Exchange) and the NSE (National Stock Exchange) in India. For more information, visit us at

To stay up-to-date on TCS news in North America, follow @TCS_NA
For TCS global news, follow @TCS_News.

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