TCS positioned in the As-a-Service ‘Winner's Circle' in the HfS Blueprint Telecom Operations As-a-Service 2016 report
HfS Research places TCS in the As-A-Service ‘Winner's Circle' for Telecom Operations Services. HfS highlights TCS’ strong delivery capabilities geared towards supporting telcos of all sizes and demonstrated expertise in services-led innovation.
TCS’ strong delivery capabilities designed to support telcos by leveraging the ‘as-a-service’ model and demonstrated expertise in services-led innovation are key reasons for the recognition.
Key findings of the report include:
- Strong delivery, pricing flexibility, and business outcomes-based model
The report highlights strong client appreciation for TCS’ delivery capability that is centered on business outcomes and pricing flexibility. TCS’ ValueBPS™ approach for telecom operators focuses on business outcomes and metrics that deliver superior results on revenue and margins, net promoter score (NPS), time to market, and opex and capex reduction.
- In-house tools and technology-business integration
TCS’ HOBS™ solution and, cloud-based OSS/BSS solution deliver Business Process-as-a-Service (BPaaS).
- New offerings for as-a-service economy
Over the last couple of years, TCS has introduced a number of new services for telecoms such as FTTx rollouts, sales acceleration, telecom asset management, and IoT device management. TCS develops these unique solutions for telcos based on the principles of the ‘as-a-service’ economy. TCS has also developed advanced analytics capabilities for telecom services providers and has recently filed two patents for its telecom analytics framework.
- Fast growth and leadership in the number of telecom clients
The report also mentions that TCS’ growth rate for the last two years is one of the highest among the service providers evaluated for this study. TCS is also a leader in the group when it comes to the number of telecom clients supported.