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Telia Unifies API Management

TCS helps the telecom major set up a cloud-based, scalable platform that boosts IT productivity. 

Telia Company
Communications, Media & Technology


Telia required a unified digital platform to efficiently manage APIs.

In the absence of an enterprise-wide API management platform, Telia’s independent IT units and projects found it challenging to collaborate meaningfully. There were no developer portals through which APIs could be accessed and externalized. Without a defined lifecycle management system and documentation process in place, the APIs could not be optimally reused. Telia, therefore, needed a centralized development and access platform to manage and create APIs for its partners, and in the process, enable prototyping.


TCS equips Telia with a robust API development and management platform.

This would accommodate capabilities and features to develop, discover, document, and reuse APIs.

Using a three-phased approach, TCS began the transformation process. The first phase defined API lifecycles, from development, release, management, to operations, and the tools required. This also required establishing governance guidelines in line with Telia’s existing policies. During the next phase, TCS built the development and testing pipeline, and automated the relevant processes. The final phase dealt with developing advanced capabilities like API analytics and integrated monitoring  with third party tools.


Telia accelerates its digital journey with API management.

With TCS’ services, Telia was able to improve time to market, productivity, and cost efficiency. As a cloud-based solution, the Apigee API management platform was capable of integrating with third party vendors and extend Telia’s digital presence. 

  • Increased agility and transparency
  • Easy on-boarding of other IT units and projects to develop APIs on their own
  • Lesser time required for API provisioning and integration
  • Easy and flexible integration with third party vendors or partners to extend customer reach and value
  • Higher revenue with robust and reusable APIs


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