“[TCS] took the time to really understand what we were looking for ... they really had the best understanding of who we are and what we were trying to do.”
The Workers’ Compensation Insurance Rating Bureau of California (WCIRB) is an unincorporated, private, nonprofit insurance association. It is comprised of 400 insurance company members that are licensed to transact workers’ compensation insurance in California.
Bill Mudge, President & CEO, WCIRB California
Eric Riley, Chief Customer Officer, WCIRB California
Dave Bellusci, Chief Operating Officer & Chief Actuary, WCIRB California
Bill discusses how he was impressed with TCS for the domain knowledge that it brought in. He also highlights how TCS helped deliver the quality product with a faster turn rate.
Bill talks about TCS’ openness, flexibility and ability to deliver on time and on budget. He also expresses the company’s willingness to collaborate with TCS in other areas of transformation.
Dave describes how TCS maintained continued communication throughout the project with key project managers as well as senior leadership to ensure the project stayed on track.