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Energy, Resources, And Utilities / Framework
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IT service management approach to boost vendor alliances.
CHALLENGE
Oil and Gas (O&G) enterprises involved in exploration and production operate in a volatile business environment driven by sharp swings in commodity prices. Navigating this landscape calls for higher operational efficiency through streamlining of upstream processes, orchestrated around robust IT solutions. Most firms outsource their applications and infrastructure functions to multiple uncoordinated vendors, thereby complicating their IT setups and hiking up total cost of ownership.
TCS SOLUTION
TCS’ Service Integration and Management (SIAM) approach helps O&G enterprises optimize IT operations by establishing collaborative best practices for service management, risk and compliance management, vendor management, and transformation management systems in a multi supplier environment.
Our SIAM framework helps align your IT strategy with your business objectives. By standardizing pan-organization business processes we ensure smoother collaboration between multiple vendors. Streamlining your IT operations through coordination between people, processes, tools, data, and governance structures can both increase customer satisfaction and reduce the cost of operations.
Our risk and compliance management tools facilitate effective end-to-end compliance management, while addressing IT-related risk and ensuring the delivery of value.
BENEFITS
Respond to rapid business change and increase customer satisfaction
Promote innovation and improve your operations with predictable services
Manage multiple vendors effectively and forge robust supplier coordination
Facilitate effective compliance management systems
Rationalize your IT applications and align IT SLAs with business metrics
Break down IT silos to accelerate innovation
Tap our partnerships with leading SIAM tool vendors
Achieve higher return on investment