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Learn how AI agents in insurance help enhance the claims function across customer experience, back-office operations, smart engineering, and IT operations.
While businesses have been deploying chatbots, read how persuasive chatbots could be designed by insurers & RPPs for better digital self-service & engagement.
Read about the climate change related losses incurred by P&C industry and how a framework can help the sector analyze risks and identify growth opportunities.
Read how technologies help firms reimagine insurance, monitor risks, and create and position unbundled products for personalized solutions, resulting in better CX.
As customers opt for digital self-service, insurance firms must redesign the existing chatbots for proactive persuasion and better handling of service requests.
Read how parametric insurance is evolving with insurers reintroducing existing products as a flexible solution with innovative covers for uninsurable risks.
The insurance industry has been hit by the COVID-19 crisis, resulting in the emergence of many digital trends and technology imperatives for insurers. Read more.
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