- Overview
TCS is here to make a difference through technology.
Leading the way in innovation for over 50 years, we build greater futures for businesses across multiple industries and 131 countries.
-
Industries
-
Services
-
Products and Platforms
-
Research & Innovation
- Overview
We’re in it for good, driving positive change for the benefit of all.
Our expert, committed team put our shared beliefs into action – every day. Together, we combine innovation and collective knowledge to create the extraordinary.
-
About Us
-
Leadership
-
In the news
- Overview
Extraordinary expertise leads to remarkable results.
We share news, insights, analysis and research – tailored to your unique interests – to help you deepen your knowledge and impact.
-
Customer Stories
-
Perspectives
-
Topics
- Overview
Want to be a global change-maker? Join our team.
At TCS, we believe exceptional work begins with hiring, celebrating and nurturing the best people — from all walks of life.
-
India
-
Americas
-
Asia Pacific
-
Europe and UK
-
Middle East and Africa
Top Results
Showing
10
01 - 07
You have these already downloaded
We have sent you a copy of the report to your email again.
Service
- Cognitive Business Operations Cognitive Business Operations
Unlocking Business Agility & Future-ready Operations with TCS’ CBO
TCS’ CBO caters to enterprises’ digital transformation needs & helps identify key elements that enable business continuity & resilient operations. Know more.
Related Insights
With IoT edge service capabilities and edge orchestration, TCS solution helps enterprises reduce latency in operations and enrich user experience. Know more.
Solution
22 Mar 2023
A look back at the decade that was and what the future holds for the partnership in the Business 4.0TM era and for transformation in the utilities industry
Customer Testimonial
04 Aug 2020
With changing business dynamics, TCS encourages digitized financial accounting services to sustain growth. Read what other benefits TCS’ F&A services offer.
Customer Testimonial
12 Sep 2018
Enhance customer experience in an omni-channel retail world.
CHALLENGE
Retailers are moving to omni-channel and real-time retail, transforming business models, processes, channels, and pricing strategies. Stores are being re-imagined with interactive store architecture, augmented reality, IoT, and NFC. Consumers demand flexibility, better experience, and more channels to engage with them more frequently. Retailers need to engage with customers, monitor social media platforms, offer targeted promotions, and leverage competitive price monitoring capabilities.
TCS SOLUTION
TCS Retail Business Operations, driven by our ValueBPS™ approach, help improve customer experience in an omni-channel world by delivering a seamless shopping experience.
We enable social shopping and analytics-driven personalization to create a truly customer-centric business. We leverage our deep domain expertise and experience gained by partnering with leading retailers across the globe, to offer retailers a full deck of services across merchandising, store and supply chain operations.
Our Digital Operations Studio offers capabilities ranging from Merchandising, Pricing and Promotion, Digital Creatives, Digital Marketing, Business Command Center, and Customer Engagement.
BENEFITS
Reduce turnaround times, enabling faster time-to-market
Enhance customer experience and improve NPS
Ensure hassle-free shopping with rich and appropriate content
Improve transparency and visibility through operations redesign
Related reading
TCS Intelligent Edge Computing Services: Unlock Next-gen Performance
Solution
|
22 Mar 2023
Morrisons Partners with TCS to Transform HR Operations and EX
Case Studies
|
30 Nov 2022
TCS Workplace Modernization Solution: Improve Employee Experience
Solution
|
18 Nov 2022
Digital Finance: 5 Key and Actionable Ways to Unlock New Value
Blog
|
16 Nov 2022
Transformation starts here
Ready to unlock value with cognitive, integrated operations?
Talk to our experts
©2023 TATA Consultancy Services Limited