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TCS is here to make a difference through technology.
Leading the way in innovation for over 50 years, we build greater futures for businesses across multiple industries and 131 countries.
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We’re in it for good, driving positive change for the benefit of all.
Our expert, committed team put our shared beliefs into action – every day. Together, we combine innovation and collective knowledge to create the extraordinary.
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Extraordinary expertise leads to remarkable results.
We share news, insights, analysis and research – tailored to your unique interests – to help you deepen your knowledge and impact.
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Want to be a global change-maker? Join our team.
At TCS, we believe exceptional work begins with hiring, celebrating and nurturing the best people — from all walks of life.
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Drive a holistic customer experience
CHALLENGE
The customer is at the center of every business. To create a seamless experience for customers in this digital-first world, companies need to integrate and optimize front office functions such as sales, marketing, and customer service. However, adopting the right technological solutions and integrating these across functions can be a challenge, which in fact reduces efficiencies instead of creating opportunities.
TCS SOLUTION
With TCS Front Office Transformation, you can envision, create, execute, and maintain high-impact digital capabilities across the customer value chain. TCS offers services across strategy and innovation, using performance insights to optimize customer experience. TCS has robust capabilities in design, operating models, front office services, and back office integration.
Our services deliver a roadmap for business enablement, value realization, and technology execution. TCS has expertise in customer experience strategy, cloud services, advanced infrastructure strategy, organizational impact, and agile delivery – all of which strengthen our offerings and support.
TCS charts a roadmap to value realization through front office technology solutions.
BENEFITS
Deliver best-in-class front office solutions aligned with your strategic objectives
Improve responsiveness for exceptional customer experience
Innovate and create disruptive strategies
Gain insights through an analytics-led approach
Leverage technology and business process solutions for smart integration and scalability
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