In the digital economy, changes in consumer behavior are driving organizations to switch from a one-time purchase to outcome-based business model.
As product-centric business models involve high procurement, operational costs, and high capex, organizations are adopting new technology to enable servitization models which offer better margins over a longer period, increase customer lifetime value for providers, and lower the total cost of ownership with flexible consumption of products and services.
TCS Servitization Engine on Oracle Cloud reimagines business models through a subscription-first strategy and provides outcome-based solutions with intelligent service capabilities.
The solution offers a complete market package with bundled combinations of products, services, support, self-service, and knowledge base to add value to the core product offerings, along with robust front-end customer-facing solutions.
Tap new revenue streams
Increase customer retention with flexible pricing
Deliver omnichannel self-service capabilities
Customize subscription offerings based on consumption insights
Optimize workflows to increase customer revenue