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Everest group P&C Insurance BPO services PEAK Matrix™ Assessments 2020


TCS has been identified as a Leader and Star Performer in the Everest Group’s Property & Casualty (P&C) Insurance BPO – Service Provider Landscape with Services PEAK Matrix™ Assessment 2020.  The report analyzes 21 service providers for their capabilities to create impact in the market in the Property & Casualty (P&C) Insurance segment and ability to deliver services successfully.  

The report highlights our

  • Efforts to expand the scope of services across geographies, insurance value-chain, and product lines, resulting in double digit growth
  • Concerted effort to establish us as a transformation partner for clients looking to redesign their business model
  • Use of consultative frameworks such as Machine First Delivery Model (MFDMTM) and Business 4.0TM as a lever in the go-to-market strategy
  • Flexibility and inquisitiveness in existing client relations to help on-boarding and existing ramp-up for them