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TCS has been recognized as a leader in Everest Group’s PEAK Matrix® for Multi-Process Human Resources Outsourcing (MPHRO) Services. The 2021 report cites TCS’ capability across consulting, technology, and services as one of its key strengths. It also highlights TCS Cognix™ for HR -- an AI driven human-machine collaboration suite, powered by the Machine First Delivery Model™ (MFDM™) framework, as a key differentiator for technology in HR.

The report highlights TCS’ strengths as follows:

  • Proven capability to manage large and complex deals with transactional as well as judgement-intensive processes in terms of scope
  • Ability to combine consulting, technology, and operations as a one-stop-shop for clients looking for end-to-end HR transformation

  • Investment in next-generation technologies and operationalization of RPA, chatbots and analytics in its HR services

  • Along with a wide delivery footprint and a balanced client portfolio spanning various industries and buyer sizes, TCS demonstrates the ability to deliver HR services to the entire market