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TCS recognized as ‘Leader and Star Performer’ in Everest Group’s PEAK Matrix Assessment of Mortgage BPO Service Providers


TCS is recognized as ‘Leader and Star Performer’ in Everest Group’s Mortgage BPO – Service Provider Landscape with PEAK MatrixTM Assessment 2017.

The Everest Group’s PEAK Matrix report is a comparative assessment of 16 major service providers in the Mortgage BPO segment.  It assesses service providers on their market impact, vision and capability.

Everest Group recognizes TCS’ significant technology capabilities and offerings in areas like analytics, risk and regulatory, compliance, and intelligent automation.

Some of the key strengths highlighted in the report are:

  • Well diversified scope of services
  • Balanced onshore and offshore delivery spread
  • Sustained growth (addition of new logos and ramping up existing relationships)
  • Continued investment in technology and automation (in-house development as well as third party partnerships)