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TCS recognized as ‘Leader’ in Everest Group’s PEAK Matrix™ Assessment of Life and Pensions Insurance BPO Service Providers


The Everest Group’s PEAK MatrixTM report is a comparative assessment of 17 major service providers in the Life and Pensions Insurance BPO segment.  It assesses service providers on their market success and delivery capability.

Everest acknowledges TCS’ digital and transformational capabilities and implementation across multiple clients supported by RPA, platforms and analytics. 

Some of the key strengths highlighted in the report are:

  • Automation and analytics solution delivering cost and operational efficiencies
  • Continuous investments in digital capabilities
  • Significant growth in revenue and client base
  • End-to-end L&P services across the value chain
  • Operational presence across the globe
  • High buyer satisfaction 

Read the report excerpt here.