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CUSTOMER TESTIMONIAL
TCS helps PSEG to transform its business
Joseph Santamaria, CIO, PSEG talks about how TCS has partnered with PSEG over the years and transformed its business.

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Client
PSEG
Industry
Energy, Resources & Utilities
Services
Business Transformation

Experience Results

Joseph talks about how TCS has helped PSEG achieve a number of important results. One of he talks about is the joint initiative in the collection processes was automated. He says “As a consequence, our bad debt has been reduced by 10% and our collectibles aging has come down by 17% since we implemented the solution “

Experience Partnership

He recollects the time when PSEG & TCS worked together endlessly to restore power at the state of New Jersey which was hit by the disastrous Hurricane Sandy. He says “You couldn't tell difference between TCS and PSEG employees.  We had a common goal and common mission and we got it accomplished for our customers.”

Experience Leadership

Joseph talks about TCS ‘contribution in helping PSEG attains leadership in the marketplace in a number of ways.  He talks about PSEG and Long Island Merger which was supported by TCS throughout. He says “With TCS you know that they put you first, that it's important to them your customer satisfaction and achieving your goals.”

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