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Public Healthcare Solutions


Affordable, yet high-quality, public healthcare has manifested itself into one of the greatest challenges confronting global governments today, both in the developed and developing economies. The traditional approaches and solutions cannot address these challenges due to the huge investments and lead time required for capacity building.

Information and Communications Technology (ICT) can be the force-multiplier to overcome the above challenges and enable public healthcare to be scaled up at an affordable cost. ICT-enabled solutions help in improving telemedicine and citizen lifecycle healthcare with electronic patient records, integrated preventive disease surveillance, remote consultations to reduce outpatient visits and increased efficiency of the drug supply chain.

TCS’ ICT-enabled public healthcare solutions and the unique experience of automating large hospitals, integrating state-level medical facilities, enabling health insurance provisioning for the disadvantaged citizens, etc. make it a pre-eminent public healthcare solution provider. 

Client Challenges

An aging population in the developed economies is straining the governments’ healthcare budget and altering the public healthcare delivery paradigm with its unique requirements. In the developing economies, there is a huge gap between the demand and supply of public healthcare.

The critical challenges include the following:

  • Optimizing the medical infrastructure
  • Reducing the cost of healthcare delivery
  • Shortening the lead times for capacity development
  • Attracting investments to create medical facilities
  • Building public awareness for preventive healthcare
  • Coping with the lack of disease surveillance systems  

What TCS Provides

TCS has a rich pedigree of creating innovative ICT solutions for public healthcare. These solutions, coupled with our unmatched technology and system integration capabilities, address the challenges of affordability, appropriateness and scalability and result in positive outcomes on the ground.

At present, we are uniquely positioned to address the public healthcare challenge. Perhaps, no other organization has the capability, experience and the pedigree to create and implement disruptive solutions at the required scale and complexity.

Business Value

Our solutions for public healthcare provide the following benefits:

  • Improved patient care
  • Improved clinical and diagnostic services through workflow-driven processes
  • Streamlined operations
  • Integration between the various functions for smooth patient movement
  • Effective administration and proactive monitoring of quality health services
  • Improved resource and asset utilization

Case Studies

Government of Gujarat revolutionizes its healthcare services with the help of TCS

Learn how the Health and Family Welfare Department (HFWD) of Gujarat Government realized the need for an integrated and effective tool for the timely monitoring of services and for health-related policy-making and how TCS deployed a state-of-the-art solution for them.


TCS Corporate Brochure: A New Way Forward

Learn about TCS’ services and offerings and about our promise to every customer: Experience Results. Experience Partnership. Experience Leadership.

Client Testimonials

Client Experience: TCS helps BICS keep pace with its exponential growth and drive better results

Watch Pierre Andre Rulmont, CTO, and Ronald MJ Ballet, Director, IT and Offshoring, describe how TCS enabled BICS to ramp up its capabilities, realign its processes to maximize resource optimization and focus on core areas to deliver better services.


Experience certainty with TCS

True certainty of success comes from working with a partner you trust to provide the insight, support and expertise that will propel your business forward. Watch the video to learn how you can count on TCS for results, partnership and leadership.