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Shekar Krishnan

Vice President and Head of Retail and CPG


  • The cross-generational TCS Retail Consumer Survey offers key insights that can help UK retailers understand consumer behavior and better navigate 2023.
  • Our study looks at UK consumer choices such as use of technology for an enhanced shopping experience and identifies new opportunities for retailers in 2023.
  • The most popular retail strategies? Tech-enabled shopping options, sustainable shopping choices, and building loyalty with rewards for sustainable choices.