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SOLUTION

Customer Intelligence & Insights

Deliver personalized experiences to build loyalty and drive growth

 

and offers insights in real time across customers physical and digital worlds.

CI&I collects and analyzes large volumes of structured and unstructured customer and operational data, providing a 360-degree customer view and the real time insights needed to deliver exceptional experiences across the customer journey—quickly and cost-effectively.

CI&I industry-first solutions provide out-of-the box, industry-specific modular applications with pre-built use cases that drive early, practical, and sustained results for:

Benefits

  • Provides deep insights to deliver customer experiences that drive loyalty and growth
  • Delivers faster time to value with pre-built, industry specific use cases and analytics
  • Complements existing IT investments through its modular architecture
  • Lowers total cost of ownership with open-source technologies
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