and offers insights in real time across customers physical and digital worlds.
CI&I collects and analyzes large volumes of structured and unstructured customer and operational data, providing a 360-degree customer view and the real time insights needed to deliver exceptional experiences across the customer journey—quickly and cost-effectively.
CI&I industry-first solutions provide out-of-the box, industry-specific modular applications with pre-built use cases that drive early, practical, and sustained results for:
- Insurance Providers
- Communications Service Providers
- Life Sciences
- Travel Tourism and Hospitality
- Provides deep insights to deliver customer experiences that drive loyalty and growth
- Delivers faster time to value with pre-built, industry specific use cases and analytics
- Complements existing IT investments through its modular architecture
- Lowers total cost of ownership with open-source technologies