TCS Adaptive Knowledge Bank
Consolidating enterprise knowledge for efficient knowledge management
At TCS, we don’t just help businesses transform. We help them become perpetually adaptive enterprises, built to evolve continuously and confidently in a world of constant change.
Whether it’s running a marathon or helping businesses thrive in applying new technology innovations at scale, we understand what it takes to keep pushing the limits of what’s possible.
Through studies, reports and points of view, we deliver forward-looking, practical insights on key issues at the intersection of business and tech.
At TCS, we believe exceptional work begins with hiring, celebrating and nurturing the best people — from all walks of life.
Get access to a catalog of the latest news stories from across TCS. Discover our press releases, reports, and company announcements.
At TCS, we help enterprises grow through innovative solutions globally. Adapt and thrive with us.
Consolidating enterprise knowledge for efficient knowledge management
You have these already downloaded
We have sent you a copy of the report to your email again.
TCS Adaptive Knowledge Bank helps businesses consolidate enterprise knowledge to make it available for the right stakeholders and allows enterprises to quickly search and retrieve relevant information using ML and NLP, aiding in effective content management. The solution also provides collaboration features to enhance employee productivity and deliver improved customer experience.
Poor knowledge management systems in organizations lead to inconsistent processes in creating/managing knowledge articles and inefficient ways to search and retrieve relevant information. The inability to access the right information at the right time makes the process of handling customer queries time-consuming, leading to dissatisfied employees and a negative customer experience, further increasing the operational cost for businesses and adding significantly to the non-productive hours of employees.
TCS provides an end-to-end knowledge management solution that consolidates enterprise knowledge and makes it available to relevant stakeholders.
The solution uses superior information management, strong control measures, and ease of use communication features to provide the following:
TCS Helps Nationwide Building Society Improve Communication and CX
Data Security and Privacy in Multi-cloud Environments in BFSI Firms
Leveraging Generative AI for Proactive Risk Management in BFSI
Leveraging AI for Effective Economic Crime Risk Management