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  • Rising competition and growing customer demands made it critical for Vodafone Hutchison Australia (VHA) to simplify their in-store experience, accelerate service activations, and better assist their customers.
  • VHA’s systems were unable to cope with multiple browsers and mobile applications. They needed to transform their decade-old customer relationship management (CRM) system.
  • TCS leveraged is expertise in Oracle Golden Gate, helping VHA implement a global first-of-its-kind enterprise solution and seamlessly migrate business users without any downtime.