- Overview Press tab for submenu items
TCS is here to make a difference through technology.
Leading the way in innovation for over 55 years, we build greater futures for businesses across multiple industries and 55 countries.
-
Industries
-
Services
-
Products and Platforms
- Overview Press tab for submenu items
We’re in it for good, driving positive change for the benefit of all.
Our expert, committed team put our shared beliefs into action – every day. Together, we combine innovation and collective knowledge to create the extraordinary.
-
About Us
-
Research & Innovation
-
Our Brand
- Overview Press tab for submenu items
Extraordinary expertise leads to remarkable results.
We share news, insights, analysis and research – tailored to your unique interests – to help you deepen your knowledge and impact.
-
Customer Stories
-
Perspectives
-
Global studies
-
Topics
- Overview Press tab for submenu items
Want to be a global change-maker? Join our team.
At TCS, we believe exceptional work begins with hiring, celebrating and nurturing the best people — from all walks of life.
-
India
-
Americas
-
Asia Pacific
-
Europe and UK
-
Middle East and Africa
Overview
India
expand here
Americas
expand here
Asia Pacific
expand here
Europe and UK
expand here
Middle East and Africa
expand here
- Overview Press tab for submenu items
Find the latest news about TCS in our Newsroom
Get access to a catalog of the latest news stories from across TCS. Discover our press releases, reports, and company announcements.
-
Press releases
-
News alerts
-
Analyst recognition
Recent recognitions
View all -
Events
Upcoming events
View all -
Media kit
- Overview Press tab for submenu items
TCS works hand in hand with world-leading investors.
Tata Consultancy Services LimitedNSE:TCSINR -
Management Commentary
-
Financials
-
News and Events
-
ESG
-
Resources
Overview
Management Commentary
expand here
Financials
expand here
News and Events
expand here
ESG
expand here
Resources
expand here
Top Results
Showing
10
01 - 07
-
Energy, Resources, And Utilities / SERVICE
You have these already downloaded
We have sent you a copy of the report to your email again.
Deliver superior value to differentiate brand image.
CHALLENGE
A rapidly evolving marketplace, led by progressive reforms, has increased competition among utility providers. The focus on sustainable and green initiatives requires additional investment, and contributes to the rising cost of doing business.
In order to remain competitive and continually enhance customer experience, utilities need to evolve into Real Time Digital Enterprises with agility, offering right-priced products/services and creating differentiated end-customer experiences.
TCS SOLUTION
TCS Utilities Services deliver a comprehensive suite of consulting and operational solutions that design, enable, and execute innovative solutions for Real Time Digital Enterprises of the future.
Our managed services include:
- Customer Experience Management: 24x7 webchat, social media, customer surveys, contact center, sales & collections, and compliance audits.
- Meter-to-cash Services: acquisition and loss, meter data, billing, payment, and debt management.
- SMART Metering Services: deployment support, remote meter data management, and billing and smart meter analytics.
- Digital Enablers: robotic automation, mobility solutions, platforms for billing/CRM, accounts payable, collections & webchat, business process modeling, change management, and analytics & insights.
BENEFITS
- Enhance customer satisfaction
- Reduce customer complaints
- Improve First Time Resolution
- Increase revenue realization through exceptional management
- Lessen manual efforts through automation
Related reading
1/4
Energy, Resources & Utilities
How Tata Steel Europe implemented a headless commerce architecture
Case Studies
|
16 Jan 2025
Opens in new tab
2/4
Energy, Resources & Utilities
Pillars of the green transition
Article
|
05 Dec 2024
Opens in new tab
3/4
Energy, Resources & Utilities
EDF Moves to the Cloud for a Net-zero Future, Business Transformation
Case Studies
|
28 Nov 2024
Opens in new tab
4/4
Energy, Resources & Utilities
The Potential of AI in The Energy and Resources Industry
White Paper
|
22 Nov 2024
Opens in new tab
What’s on your mind?
We’re here to help! Tell us what you’re looking for and we’ll get you connected to the right people.
Looking for something else?
©2025 TATA Consultancy Services Limited
©2025 TATA Consultancy Services Limited
- Privacy Notice
- Cookie Policy
- Accessibility Declaration
- Disclaimer
- Security Policy
- California Notice at Collection
- Customize Cookies
