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01 Dec 2025
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BFSI Platforms / WHITE PAPER
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Products & Platforms
TCS BFSI Platforms
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TCS BFSI Platform: Transforming Financial Services for Better CX
TCS BFSI Platforms is a cloud-native, as-a-service digital ecosystem that helps FIs and insurance firms overcome challenges and deliver superior CX. Learn more.
Related Insights
As consumerism of AI raises expectations, learn how a platform-centric approach is key for the insurance sector to deliver advanced, customer-centric solutions.
Blog
25 Sep 2025
Amit S Thapliyal of Magma Insurance discusses generative AI in insurance, predictive offerings, and the role of TCS in their technology decisions. Learn more.
video
15 Sep 2025
In a digital world, insurers must adopt an ecosystem approach and modern tech for a multi-pronged, multi-channel, personalized customer engagement. Learn more.
Blog
20 Aug 2025
Customers, prospects and annuity providers are facing complexities in terms of retirement planning and annuity investments.
- While customers are exploring retirement investment vehicles, they lack an understanding of their nuances and benefits.
- This makes them prone to becoming victims of frauds by having been made to pay higher commissions and surrender fees and buy products unsuitable for them.
- Furthermore, the annuity customers may lose track of their retirement investments such as 401(k)s, IRAs and annuities, find it difficult to manage multiple retirement accounts, or update their addresses in all existing accounts.
- The growing incidents of account takeover frauds have further affected both annuitants and annuity providers.
- Competition from insurtechs and other start-up firms that offer high-value, low-friction experiences using digital-first asset-light models is also a challenge for L&A providers worldwide.
Related reading
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Banking
Integrating Generative AI into Risk Management and Compliance
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A 4-pillar Framework to Drive AI Investment RoI in BFSI
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10 Sep 2025
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Banking
Consulting
Enabling Banking Innovation and Cyber Resilience
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10 Sep 2025
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Model Risk Management: Time to Industrialize
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04 Sep 2025
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