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BFSI Platforms / WHITE PAPER
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TCS BFSI Platform: Transforming Financial Services for Better CX
TCS BFSI Platforms is a cloud-native, as-a-service digital ecosystem that helps FIs and insurance firms overcome challenges and deliver superior CX. Learn more.
Related Insights
In a digital world, insurers must adopt an ecosystem approach and modern tech for a multi-pronged, multi-channel, personalized customer engagement. Learn more.
Blog
20 Aug 2025
Through its digital transformation strategies and the TCS MFDM™ framework, TCS has helped Grupo Bancolombia earn greater revenues and an ROI ratio of 1:13
Customer Testimonial
16 Jun 2020
As annuity needs evolve, L&A carriers must adopt an ecosystem approach to educate customers on annuity products & for effective account consolidation. Know more.
White Paper
09 Jun 2021
Customers, prospects and annuity providers are facing complexities in terms of retirement planning and annuity investments.
- While customers are exploring retirement investment vehicles, they lack an understanding of their nuances and benefits.
- This makes them prone to becoming victims of frauds by having been made to pay higher commissions and surrender fees and buy products unsuitable for them.
- Furthermore, the annuity customers may lose track of their retirement investments such as 401(k)s, IRAs and annuities, find it difficult to manage multiple retirement accounts, or update their addresses in all existing accounts.
- The growing incidents of account takeover frauds have further affected both annuitants and annuity providers.
- Competition from insurtechs and other start-up firms that offer high-value, low-friction experiences using digital-first asset-light models is also a challenge for L&A providers worldwide.
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