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BFSI Platforms / WHITE PAPER
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Industry
Insurance
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Reinventing the Insurance Industry with a Digital-first Strategy
TCS’ solutions, powered by AI and automation technologies, help leverage partner ecosystems and drive innovation in insurance for business agility and growth.
Related Insights
As industries adopt IoT technology and security becomes a concern, here are three things cyber insurers must focus on to mitigate risks and avoid hefty payouts.
Blog
18 Jan 2023
Read how adopting technology, re-engineering processes, & leveraging digital tools help firms meet millennials’ needs & improve customer experience in insurance.
Blog
16 Sep 2022
TCS leveraged AI/ML tech and implemented a solution with reimagined underwriting and automated workflows, ensuring better operational efficiency and ease of use.
Case Studies
18 Aug 2025
Enhance the insurance customer experience with digitalized document management
Even in the Industry 4.0 era, the insurance industry still uses manual processes when it comes to document processing.
- From filling insurance applications to generating statutory documents or scanning customer records - everything is manually done in the Insurance industry.
- This manual process is time-consuming and increases the cost of operations.
- It is also prone to errors.
- This inefficient manual process acts as a major dampener - not only for the customers but agents as well.
The industry needs to digitalize this manual document management. With templatized forms, any form can be generated and filled in automatically. The AI-based system can extract data from customer records automatically to fill the insurance application. Fully digitalized document management will let various departments collaborate with each other without any offline back-forths of the documents. With smart storage & indexing, agents can access any file anytime.
Related reading
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TCS BFSI Platforms
Insurance
The Future of Pensions: Lessons from the UK Market
White Paper
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25 Jul 2025
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TCS BFSI Platforms
Enabling ecosystem play for future-ready pension providers
White Paper
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26 May 2022
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TCS BFSI Platforms
Adapting business for the new normal
White Paper
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25 May 2022
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TCS BFSI Platforms
Insurance products - Decode, rationalize, and modernize
White Paper
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23 May 2022
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