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  • Customers today expect retailers to deliver personalized experiences that align to their individual needs, values and preferences. ​

  • Many retailers, however, lack the unified customer 360° view needed to deliver personalized experiences that build emotional loyalty.​

  • TCS Customer Intelligence & Insights™ for retail is an AI-driven customer analytics, real-time CDP, and intelligent loyalty software solution that enables retailers to deliver hyper-personalized customer experiences that grow customer value and achieve loyalty as an outcome.