Unified Worklist: Integrating Tasks
Consolidating task-related communications on Microsoft Teams
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Consolidating task-related communications on Microsoft Teams
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Due to the heterogeneity and overall diversity of the system landscape, users often have to interact with more than one worklist, and do not have a global overview of their work. Cloud-based systems, too, assign tasks on different systems which the users need to access to execute their work. The lack of a consolidated platform for tracking the assigned tasks not only makes task-related communications unclear but also increases the project timelines due to the lengthy approval process.
TCS Unified Worklist consolidates all task-related communications and information on the Microsoft Teams platform to deliver a seamless employee experience. The solution leverages the My Task feature with a customizable display layout to ensure a single integrated system to manage and monitor multiple tasks.
The basics: Collaborate seamlessly and enable one-click approval for worklist tasks from within Teams.
Consistency and familiarity: Integrate existing applications with Microsoft Teams and gain a single view of tasks from across the enterprise systems.
Simplification: Automate workflows and consolidate all tasks in a single platform to reduce time spent on redundant processes.
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Streamline and integrate: Streamline in-house apps and solutions by integrating with Teams, thereby presenting a unified canvas where all other apps and solutions can be accessed.
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