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With macroeconomic headwinds and the talent shortage, staffing firms’ business priority is around the candidate experience and client experience — with the former being more urgent and prominent.
The key opportunity lies in transforming the talent experience through immersive technologies.
In an interview published by the Staffing Industry Analyst (SIA), Naveen Pathak, Domain Consultant and Lead - Staffing and Recruitment CoE, Software and Professional Services, TCS, discusses the evolution of metaverse and the opportunity it is going to create for the staffing industry in terms of candidate and client experiences. He also outlined how TCS is leading the charge in engaging augmented and virtual reality for its global staff and in helping clients leverage immersive technologies.
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