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Insurance / WHITE PAPER
Reni Parameshwaran
Head, Innovation, Insurance Innovation Lab, TCS
Himadri Sikhar Pramanik
Marketing Transformation Group, TCS
Sayantan Datta
Research Analyst – BFSI, Marketing Transformation Group, TCS
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Attracted by convenience and enhanced experience, consumers in the insurance industry are opting for customizable, on-demand insurance services. The rise of the on-demand paradigm represents an opportunity for incumbent insurers to transform risk assessment processes by leveraging automation and artificial intelligence. Adopting on-demand insurance, however, will require insurance companies to address challenges related to legacy infrastructure and pressure from regulators and agents. In our view, insurance companies must adopt a phased approach to transition to on-demand insurance, which will involve negotiating three waves:
Adopting Generative and Agentic AI in Autonomous Vehicle Insurance
Reimagining Claims Management with TCS Agentic Claims Processing
Adopting AI Technologies to Transform Disability Insurance Claims
TCS Helps Insurer Implement an Employee Health Insurance Solution