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    TCS is here to make a difference through technology.

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    What we do
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      TCS is here to make a difference through technology.

      Leading the way in innovation for over 55 years, we build greater futures for businesses across multiple industries and 55 countries.

      Discover all solutions
    • Industries
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      Recent Press releases

      15 May 2025 TCS Recognized as One of the World’s Top 50 Brands by Kantar BrandZ; Brand Value Soars 28% YoY to $57.3Bn
      14 May 2025 TCS Partners with Khan Bank to Future-Proof its Operations, Enhance Customer Experience and Propel Innovation leveraging AI and ML
      12 May 2025 TCS Partners with Dhofar Insurance Company to Transform its Core Insurance Platform
      View all
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      02 May 2025 TCS Ranked Denmark’s #1 IT Service Provider for Customer Satisfaction in 2025
      11 Apr 2025 TCS Partners with Google Cloud to Accelerate AI-led Transformation in the Retail Sector
      01 Apr 2025 TCS Unveils the TCS Digital Twindex Report for Future-Ready Manufacturing
      View all
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      Recent recognitions

      22 Apr 2025 TCS Ranked #6 Amongst Banking Technology Providers and Recognized as a Regional Leader across all Geographies by Everest Group
      17 Apr 2025 TCS BaNCS Named a Leader Among Wealth Management Products by Everest Group
      01 Apr 2025 TCS Positioned as a Leader in Worldwide Discrete Manufacturing Product Lifecycle Management Strategic Consulting Services and Systems Integration by IDC MarketScape
      View all
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      11 Jun 2025 TCS and PTC Present the North America Leadership Forum 2025
      04 Jun 2025 Veeva R&D and Quality Summit: Developing Better Health Outcomes
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    • TCS HOBS™
    • Solution

    TCS HOBS™ for Fiber Operations and Monetization

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    Industry

    Communications, Media and Information Services This will open an overlay

    Connect. Curate. Comprehend: Unlocking Value Beyond Boundaries

    TCS helps businesses unlock value by enhancing digital experiences with AI and cloud technologies, driving sustainability and seamless connectivity. Learn how.
    Learn More
     about Connect. Curate. Comprehend: Unlocking Value Beyond Boundaries
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    Solutions

    TCS HOBS™ This will open an overlay

    TCS HOBS™: Engineering experiences with personalization and innovation

    TCS HOBS™ is a cloud-native, catalog-centric platform with a composable architecture built for the telecom OSS/BSS support systems. Download our brochure now.
    Learn More
     about TCS HOBS™: Engineering experiences with personalization and innovation
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    Related Insights
    Community Fibre Redefines Customer Experience with TCS HOBS™
    Learn how TCS HOBS™ for Context-Driven Engagement empowered Community Fibre to enhance customer experience by reducing AHT and boosting agent productivity.
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    11 Apr 2025
    TCS HOBS™ Unified Catalog: Reimagining Product Lifecycle Management
    With data-driven insights, our unified catalog enables enterprises to streamline operations, rationalize products, and make decisions that help maximize revenue.
    Solution
    29 Jan 2025
    Transform Fibre Operations and Achieve Sustainable Business Growth
    Our fit for purpose and growth TCS HOBS™ for Fibre Operations and Monetization enables sustainable growth, zero-touch operations, and business transformation.
    Solution
    18 Sep 2023

    Highlights

    • Rapid deployment of fiber networks and faster launch of new products and bundles are critical to stay ahead of the competition and achieve sustainable business growth. 
    • TCS HOBS™ for Fiber Operations and Monetization, a plug-and-play IT stack, empowers fiber broadband providers with capabilities that will become the backbone of their fiber business. 
    • TCS HOBS™ is a cloud-native, fit-for-purpose, and fit-for-growth solution providing flexibility to accommodate dynamic business needs.  

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    Challenge Overview Solution Benefits

    Challenge

    Fiber broadband providers grapple with a range of challenges towards delivering transformative experiences and staying competitive. One of the primary hurdles is the achievement of faster network deployment and building a contextual, automated IT stack that enables streamlined operations. Broadband providers must also identify and capitalize on new revenue-generating opportunities by diversifying their service offerings. Moreover, they must ensure that the total cost of ownership remains within budget.

    Overview

    TCS HOBS™ for Fiber Operations and Monetization is developed to address the multifaceted challenges faced by fiber broadband providers. It is a plug-and-play IT stack providing all the business capabilities that broadband providers need to run their businesses smoothly. The modular design makes it fit for purpose and fit for growth — offering businesses the flexibility to add capabilities to meet changing market needs.

    Solution

    TCS HOBS™ for Fiber Operations and Monetization is digital-first and cloud-native, facilitating seamless integration and deployment. The pre-integrated comprehensive capabilities across business and operational support functions include CRM, order management, product catalog, billing inventory, fulfillment, and service assurance. These capabilities unlock numerous benefits, such as streamlined operations, improved deployment times, and enhanced efficiency.

    Here's how TCS HOBSTM for Fiber Operations and Monetization enables broadband providers to launch and transform their businesses:

    • Pre-integrated, modular components with ready-to-deploy business processes for the minimum viable product (MVP)-based agile delivery.
    • TM Forum-certified and mapped to the open digital architecture (ODA).
    • Catalog-driven order architecture that enables seamless ecosystem integration and rapid launch of new products and bundles.
    • Robust analytics and reporting engine empowers enterprises to deliver context-driven experiences.
    • Predictive, prescriptive analytics and intelligence help reduce the cost of failure and enable informed decision-making.
    • Flexible commercial models enable providers to optimize their investments and scale operations according to specific needs.
    • Business SLA-driven engagement model and scaled agile (SAFe) way of working with DevOps and CI/CD (continuous integration and continuous deployment) at the core. 

    Benefits

    • > 99% zero-touch activation
    • > 30% reduction in TCO
    • > 8% sustained revenue growth
    • > 8,000 new product launches in a year for one of the largest operators
    • < 16-week new FTTx business launch with end-to-end OSS/BSS (Operations and Business Support Systems) stack

    Related reading

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    Community Fibre Selects TCS HOBS™ to Transform its Operations and Drive Future Growth

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    TCS to Help Converge Improve Customer Experience and Further Accelerate Growth

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    Transformation starts here

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