05-06 November | Budapest, Hungary
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Services
Cognitive Business Operations
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Unlock Business Agility and Future-ready Operations with TCS
Our Cognitive Business Operations caters to enterprises’ digital transformation needs and helps them achieve business continuity and resilient operations.
Related Insights
Join us in Budapest and explore TCS’ vision for AI-led Autonomous GBS and how AI agents and human expertise can create intelligent and connected operations.
Events
30 Oct 2026
TCS’ AI-driven human-machine collaboration suite enables accelerated digital transformation & helps clients build agility & achieve business goals. Learn more.
Solution
18 May 2022
Tata Consultancy Services is helping enterprises move toward AI-led Autonomous GBS, where AI agents autonomously execute tasks, while humans provide oversight, judgement, and governance
Analyst Reports
26 Oct 2026
Highlights
- TCS joins ABSL Forum 2026 as a Principal Partner, showcasing its vision for artificial intelligence (AI)-led autonomous global business services (GBS) and the agentic future.
- Darmeet Manik, Head, Autonomous Business Operations, UK & Ireland, TCS, will host a thought leadership session titled ‘Agentic Future: Building Autonomous Operations at Scale’.
- TCS leaders will engage with European GBS and enterprise transformation leaders on human-AI collaboration and turning agentic AI into measurable enterprise value.
Advancing enterprise operations for an agentic future
As the agentic era unfolds, enterprises have an opportunity to reimagine operations through intelligent systems that can autonomously orchestrate work, accelerate decisions, and drive business outcomes at scale.
Tata Consultancy Services (TCS) is proud to participate as a Principal Partner at ABSL Forum 2026, one of Europe’s premier gatherings of global business services (GBS), shared services, outsourcing, and enterprise transformation leaders. The event will take place in Budapest, Hungary, from November 5-6.
At ABSL Forum 2026, TCS will showcase its vision for artificial intelligence (AI)-led autonomous GBS, where AI agents, enterprise knowledge, data, systems, and human expertise come together to create intelligent, connected, and outcome-driven operations. This future-ready operating model can help enterprises move beyond traditional process execution and build autonomous operations that deliver greater agility, resilience, experience, and business value.
Featured thought leadership session: ‘Preparing for the Agentic Future: Building Autonomous Operations at Scale’ | Nov 6 | 9:45-10:00 AM
As agentic AI becomes a reality, enterprises are reimagining how work is executed, decisions are made, and outcomes are achieved across the business.
Darmeet Manik, Head, Autonomous Business Operations, UK & Ireland, TCS, will take the stage on November 6 to host a thought leadership session titled ‘Preparing for the Agentic Future: Building Autonomous Operations at Scale.’
The session will explore how enterprises can build the foundations for autonomous operations by orchestrating AI agents, enterprise knowledge, data, systems, and human expertise. Attendees will gain insights into how AI-led autonomous GBS enables intelligent, connected, and outcome-driven operations that deliver greater agility, resilience, and business value.
From autonomous decision-making to end-to-end orchestration across business functions, the session will examine the capabilities, operating models, and transformation priorities required to build autonomous operations at scale and thrive in an agentic future.
Executive roundtables: Unlocking the AI advantage across transformation, technology, and talent
Kumar Shanmugam, BPS Unit Head, Eastern Europe, TCS, will moderate three executive roundtable discussions at ABSL Forum 2026, bringing together senior leaders to explore the critical priorities shaping the future of business services.
The discussions will focus on three key themes:
- Transformation | November 5 | 15:15–15:45: Redefining value creation in GBS, accelerating transformation ambitions, and overcoming barriers to scaling AI.
- Technology | November 6 | 10:00–10:30: Exploring strategic AI priorities, navigating technology-driven disruption, and turning AI into a catalyst for business growth.
- Talent | November 6 | 12:25–12:55: Building future-ready capabilities, balancing AI-driven productivity with talent development, and defining the evolving role of human expertise.
These interactive discussions will bring together diverse executive perspectives on navigating transformation, harnessing emerging technologies, and developing the workforce capabilities needed for an AI-driven future.
Executive engagements at ABSL Forum 2026
The TCS team will engage with senior European GBS and enterprise transformation leaders through curated executive interactions and strategic discussions throughout the forum.
Our experts will share how AI-led autonomous GBS can help enterprises orchestrate intelligence across functions, enable human and AI collaboration, and connect decisions with execution. These conversations will explore how organisations can build the foundations for autonomous operations and turn agentic AI into measurable enterprise value.
We look forward to seeing you there.
We look forward to seeing you at the event.
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