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      TCS is here to make a difference through technology.

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      Recent Press releases

      15 May 2025 TCS Recognized as One of the World’s Top 50 Brands by Kantar BrandZ; Brand Value Soars 28% YoY to $57.3Bn
      14 May 2025 TCS Partners with Khan Bank to Future-Proof its Operations, Enhance Customer Experience and Propel Innovation leveraging AI and ML
      12 May 2025 TCS Partners with Dhofar Insurance Company to Transform its Core Insurance Platform
      View all
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      02 May 2025 TCS Ranked Denmark’s #1 IT Service Provider for Customer Satisfaction in 2025
      11 Apr 2025 TCS Partners with Google Cloud to Accelerate AI-led Transformation in the Retail Sector
      01 Apr 2025 TCS Unveils the TCS Digital Twindex Report for Future-Ready Manufacturing
      View all
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      Recent recognitions

      16 May 2025 TCS Recognized as a Leader in Custom Application Development Services by Everest Group
      16 May 2025 TCS Named a Leader in Application Management Services by Everest Group
      22 Apr 2025 TCS Ranked #6 Amongst Banking Technology Providers and Recognized as a Regional Leader across all Geographies by Everest Group
      View all
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      11 Jun 2025 TCS and PTC Present the North America Leadership Forum 2025
      11 Jun 2025 TCS at UK’s Future of Utilities Summit 2025
      04 Jun 2025 Veeva R&D and Quality Summit: Developing Better Health Outcomes
      View all
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    • Perspectives
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    Global leadership study utilities business strategies

    Share Digital Strategies and Utilities Innovation and Growth Opportunities
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    Highlights

    • Where they will compete: In a digital world, how they are deciding in which businesses and markets to play (business strategy)
    • What to compete with: How they plan to digitize what they already sell to consumers, as well as new offerings (product/service strategy)
    • How to compete: How they are digitizing the processes by which they create demand for, and supply of, their offerings (operational strategy)
    • How to lead: the culture and talent management strategies they believe they need to compete in a far more digital world (talent management strategy)

    About the study

    The global utilities industry, a bedrock in supplying electricity, natural gas, water and other resources to consumers and organizations, underwent a digital transformation over the last decade. In the next few years, the digitization rate of the utilities business appears likely to be even more accelerated. That’s not a surprise given how important the digital tracking of the machines and other products that use power has become to energy conservation, environmental quality and cost savings.

    Tata Consultancy Services conducted a major study on the digital strategies of utilities and 16 other sectors in the first half of this year. TCS surveyed more than 1,200 executives in the C-suite, including CEOs, strategy heads, and operational chiefs, to explore one central question:

    Where do they see the need for radical innovation in where they compete, what they sell, how they create demand and supply for it, and how they manage their people versus optimizing what they already do today? 

    In the utilities sector, we surveyed 115 executives. Some 21% are in North America, 23% are in UK and Europe, about a quarter are based in Asia-Pacific, and a third are in Latin America. The average annual revenue of the utility companies they work for is $8.8 billion.

    Here is a sample of one of the key findings: At 23%, Utilities as an industry lags behind other industries (32% on avg) when it comes to participating in cross-industry digital ecosystems. (See the chart below for more details.) What does this mean? Utilities companies could be missing out on growth and innovation opportunities for the mid 2020s.

    How utilities conduct strategic planning

    Belief in action

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    Perspectives

    What’s ahead for UK retailers in 2023?

    Blog | 16 Mar 2023   Opens in new tab
    2/4
    Perspectives

    The Backbone of Remote Working – Distributed Agile Teams

    Blog | 09 Dec 2022   Opens in new tab
    3/4
    Perspectives

    Customer service and continuous improvement processes benefits | TCS

    Blog | 06 Jul 2022   Opens in new tab
    4/4
    Perspectives Krishnan Ramanujam​

    Digital Transformation Business Model for Smarter, Faster and Lighter Enterprise | TCS

    Blog | 06 Jul 2022   Opens in new tab
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