TCS Helps BMC Bank Digitalize Performance Appraisal Process

Highlights

BMC Bank was incurring high costs and operational overheads as it was operating out of multiple locations and had a manually driven performance appraisal process in place.
There was a need to implement a cloud-based performance management system across its branches.
BMC Bank implemented TCS CHROMATM which enabled an automated and transparent performance appraisal system and enhanced employee experience by providing them with a self-service tool.

challenge

Diversified locations, manual performance appraisal process demanded an HR solution.

Operating out of multiple locations with its manually driven performance appraisal process, BMC Bank was incurring high costs and operational overheads. This triggered the need to implement a cloud-based performance management system. The bank was looking for a digital platform for a seamless and integrated performance appraisal process across its 52 branches in different states of India.

TCS SOLUTION

BMC Bank digitalizes end-to-end performance appraisal process with TCS CHROMATM.

BMC Bank implemented CHROMA™, TCS’ talent management solution, on cloud to digitalize their performance appraisal process. With CHROMA™, feedback-based culture has been inculcated in the organization with system features such as continuous feedback, multi-source feedback, and 360-degree feedback. It ensures effective harnessing of talent through personalized performance development and capturing of career aspirations. Features such as quarterly appraisal evaluations, goal cascade, and goal share by managers ensure that individual goals are aligned to the organization’s overall objectives.

CHROMATM enabled an automated and transparent performance appraisal system and provided a self-service tool to BMC Bank’s employees for an enhanced employee experience. The scalable and integrated HR solution has helped BMC Bank reduce operational overheads and increase strategic focus.

Furthermore, CHROMATM helps reduce bias and attrition rate by AI/ML-driven promotion recommendations to the managers, which supports vertical growth uniformity among employees. Auto generation of reports, reminders and notifications made the process easier and accurate.

BENEFITS

BMC Bank achieves higher employee satisfaction with uniform and transparent appraisals

Enhanced employee engagement

Improved employee productivity

Reduced operational overheads

Reduced accountability for documentation

Anytime, Anywhere feedback

We have completely automated our performance management process with TCS CHROMATM. It has helped us in achieving uniform and transparent appraisals across locations in a lesser time.

- Mr. Hasan Alvi, Chairman- Board of Management, BMC Bank

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TCS works hand in hand with world-leading investors.

BMC Bank Moves Performance Management to Cloud

Highlights

in this article

challenge

Diversified locations, manual performance appraisal process demanded an HR solution.

TCS SOLUTION

BMC Bank digitalizes end-to-end performance appraisal process with TCS CHROMATM.

BENEFITS

BMC Bank achieves higher employee satisfaction with uniform and transparent appraisals

Take the next step forward

Find out more

TCS is here to make a difference through technology.

We deliver excellence and create value for customers and communities.

Extraordinary expertise leads to remarkable results.

Want to be a global change-maker? Join our team.

Find the latest news about TCS in our Newsroom

Recent Press releases

Recent News

Recent recognitions

Upcoming events

TCS works hand in hand with world-leading investors.

Highlights

in this article

challenge

Diversified locations, manual performance appraisal process demanded an HR solution.

TCS SOLUTION

BMC Bank digitalizes end-to-end performance appraisal process with TCS CHROMATM.

BENEFITS

BMC Bank achieves higher employee satisfaction with uniform and transparent appraisals

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Take the next step forward

Find out more

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