Globe Telecom: Accelerating financial transactions and enhancing organizational productivity with SAP S/4HANA

Challenge

Fragmented, manual processes led to inefficiencies, limited insights, and poor user experience.

Globe Telecom relied on SAP Enterprise Resource Planning (ERP) to manage various core business functions, including finance and accounting, procurement, sales, and distribution, among others. As the business grew, processes became siloed and inefficient, requiring significant manual intervention for processing transactions and generating reports. Those process inefficiencies caused unavailability of actionable insights, resulting in unnecessary delays in decision making and affecting the overall user experience and productivity. The telco decided to implement a next generation ERP solution that would enable seamless business operations and transform the work experience.

Solution

TCS improved efficiency and enhanced customer experience for the customer while supporting changing business needs.

TCS worked with Globe Telecom’s leaders and subject matter experts (SMEs) to shape the SAP S/4HANA transformation roadmap in three phases. We started with a single-step system conversion and advanced to the optimization phase. Our advisory services helped standardize, simplify, integrate, automate, and optimize Globe Telecom’s six critical business processes. These were inventory management, order to cash, record to report, treasury, management reporting, budget control, monitoring and reporting. We further strengthened their business processes by leveraging our domain expertise and standard SAP S/4HANA solutions. We developed a client-centric solution for inventory reporting, augmenting decision making with real-time insights, while enhancing user experience.

Our proprietary transformation delivery methodology, proven tools for impact assessment, and accelerators that functioned throughout the engagement, ensured faster time-to-market and business continuity. We also ensured a smooth, accident-free delivery and excellent post go-live support.

Benefits

Globe Telecom accelerated financial transactions and enhanced organizational productivity.

With SAP S/4HANA, the telecommunications major was able to boost system performance, which enabled faster and accurate financial transactions and closing of books. It was also able to significantly improve management reporting.

Contact

TCS is here to make a difference through technology.

We deliver excellence and create value for customers and communities.

Extraordinary expertise leads to remarkable results.

Want to be a global change-maker? Join our team.

Find the latest news about TCS in our Newsroom

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TCS works hand in hand with world-leading investors.

TCS is here to make a difference through technology.

We deliver excellence and create value for customers and communities.

Extraordinary expertise leads to remarkable results.

Want to be a global change-maker? Join our team.

Find the latest news about TCS in our Newsroom

Recent Press releases

Recent News

Recent recognitions

Upcoming events

TCS works hand in hand with world-leading investors.

Globe Telecom standardizes processes using S/4HANA

Challenge

Fragmented, manual processes led to inefficiencies, limited insights, and poor user experience.

Solution

TCS improved efficiency and enhanced customer experience for the customer while supporting changing business needs.

Benefits

Globe Telecom accelerated financial transactions and enhanced organizational productivity.

Transformation starts here

Find out more

TCS is here to make a difference through technology.

We deliver excellence and create value for customers and communities.

Extraordinary expertise leads to remarkable results.

Want to be a global change-maker? Join our team.

Find the latest news about TCS in our Newsroom

Recent Press releases

Recent News

Recent recognitions

Upcoming events

TCS works hand in hand with world-leading investors.

Challenge

Fragmented, manual processes led to inefficiencies, limited insights, and poor user experience.

Solution

TCS improved efficiency and enhanced customer experience for the customer while supporting changing business needs.

Benefits

Globe Telecom accelerated financial transactions and enhanced organizational productivity.

Related reading

Transformation starts here

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