Globe Telecom standardizes processes using S/4HANA
TCS’ advisory services, coupled with SAP S/4HANA, improve business efficiency
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Enterprise Solutions / case study
TCS’ advisory services, coupled with SAP S/4HANA, improve business efficiency
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Globe Telecom relied on SAP Enterprise Resource Planning (ERP) to manage various core business functions, including finance and accounting, procurement, sales, and distribution, among others. As the business grew, processes became siloed and inefficient, requiring significant manual intervention for processing transactions and generating reports. Those process inefficiencies caused unavailability of actionable insights, resulting in unnecessary delays in decision making and affecting the overall user experience and productivity. The telco decided to implement a next generation ERP solution that would enable seamless business operations and transform the work experience.
TCS worked with Globe Telecom’s leaders and subject matter experts (SMEs) to shape the SAP S/4HANA transformation roadmap in three phases. We started with a single-step system conversion and advanced to the optimization phase. Our advisory services helped standardize, simplify, integrate, automate, and optimize Globe Telecom’s six critical business processes. These were inventory management, order to cash, record to report, treasury, management reporting, budget control, monitoring and reporting. We further strengthened their business processes by leveraging our domain expertise and standard SAP S/4HANA solutions. We developed a client-centric solution for inventory reporting, augmenting decision making with real-time insights, while enhancing user experience.
Our proprietary transformation delivery methodology, proven tools for impact assessment, and accelerators that functioned throughout the engagement, ensured faster time-to-market and business continuity. We also ensured a smooth, accident-free delivery and excellent post go-live support.
With SAP S/4HANA, the telecommunications major was able to boost system performance, which enabled faster and accurate financial transactions and closing of books. It was also able to significantly improve management reporting.
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