- Perpetually Adaptive Enterprise Press tab for submenu items
Where adaptability meets advantage
At TCS, we don’t just help businesses transform. We help them become perpetually adaptive enterprises, built to evolve continuously and confidently in a world of constant change.
-
Industries
-
Services
-
Products and Platforms
-
Research & Innovation
-
Alliances
Perpetually Adaptive Enterprise
Industries
expand here
Services
expand here
Products and Platforms
expand here
Research & Innovation
expand here
- About Us Press tab for submenu items
We deliver excellence and create value for customers and communities.
Our expert, committed team put our shared values into action – every day. With the best talent and the latest technology we help customers turn complexity into opportunities and create meaningful change.
-
Brand
-
Leadership
-
Community
-
Sustainability
-
Inclusion
-
Values
- Customer Stories Press tab for submenu items
Discover why customers choose TCS
We are a digital transformation and technology partner of choice for industry-leading organizations worldwide.
-
Events
Upcoming events
29 Sep 2025 TCS BaNCS and Quartz at SIBOS 2025, Frankfurt22 Sep 2025 TCS Life Sciences Forum 2025 LondonView all03 Sep 2025 TCS at PostTrade 360°, Stockholm -
Analyst Recognition
-
Global Studies
- Build a future with us Press tab for submenu items
Want to be a global change-maker? Join our team.
At TCS, we believe exceptional work begins with hiring, celebrating and nurturing the best people — from all walks of life.
-
India
-
Americas
-
Asia Pacific
-
Europe and UK
-
Middle East and Africa
Build a future with us
India
expand here
Americas
expand here
Asia Pacific
expand here
Europe and UK
expand here
Middle East and Africa
expand here
Investor Relations
Management Commentary
expand here
Financials
expand here
News and Events
expand here
ESG
expand here
Resources
expand here
- Worldwide Press tab for submenu items
Global knowledge. Local support
At TCS, we help enterprises grow through innovative solutions globally. Adapt and thrive with us.
-
Asia Pacific
-
Europe
-
Middle East & Africa
-
North America
-
United Kingdom
Top Results
Showing
10
01 - 07
-
travel and logistics / customer testimonial
You have these already downloaded
We have sent you a copy of the report to your email again.
Industry
Travel and Logistics
This will open an overlay
Data and AI in Travel Industry for a Memorable Passenger Experience
TCS helps create a sustainable travel ecosystem and design hyper-personalized using AI and big data in tourism to make the passenger journey memorable.
Related Insights
TCS has supported Lufthansa Group in 100+ projects, enhancing innovation with a focus on improvement, including quality through automation and AI in aviation.
video
25 Nov 2024
Learn how fintech solutions like blockchain for loyalty management can offer loyalty as a service to meet consumers' demands and drive loyalty programs.
White Paper
30 Aug 2024
TCS’ Transport Asset Management offering, based on the IBM Maximo suite, enables next-gen fleet asset management and monitoring. Discover how.
Solution
12 Dec 2023
HIGHLIGHTS
- Over the past decade, TCS has established and pioneered quality assurance processes for the Lufthansa Group, playing a key role in their customer-focused digitalization programs.
- Backed by deep domain expertise and technological excellence, TCS is working with the airline to deliver products of the highest quality.
- TCS has collaborated with more than 10 business units within the Lufthansa Group, a partnership that has delivered more than 100 projects. TCS has also helped Lufthansa achieve over a million euros in cost savings through automation.
What’s on your mind?
We’re here to help! Tell us what you’re looking for and we’ll get you connected to the right people.
Looking for something else?
TCS and Lufthansa: A decade of customer-centric partnership
TCS has played a key role in Lufthansa’s customer-focused digitalization programs.
TCS has been instrumental in the Lufthansa Group’s transformation into a world-leading airline with digital capabilities.
Since 2015, TCS has been a key partner in Lufthansa Group’s journey to deliver the highest quality products to its customers. Through various digital programs and initiatives, TCS has played a crucial role in shaping Lufthansa’s commitment to excellence.
TCS has laid a strong foundation for structured testing within the Lufthansa Group. With its deep experience in the airline domain and extensive knowledge of assurance, TCS has been providing expert consultation on test strategy and processes. This collaboration has consistently driven success, helping Lufthansa Group maintain its high standards of quality and reliability.
TCS has taken complete ownership of quality assurance processes for multiple Lufthansa Group products, including test planning, designing, and execution for complex systems. To further strengthen their collaboration, TCS also established a dedicated center of excellence (CoE) for test data analysis, automation, and test management. The CoE has been pivotal in enabling various projects achieve product delivery with the highest quality.
The TCS team has been instrumental in conducting different types of testing, including functional, non-functional, end-to-end business process, and user acceptance testing.
The team has demonstrated its expertise by embracing an agile approach and fostering innovation, with a strong focus on continuous improvement. The team enhanced quality through the strategic use of automation and artificial intelligence (AI).
Lufthansa Group’s journey of transformation and commitment to customer centricity continues to thrive, supported by their trusted and committed partnership with TCS.
- Over 10 business units served within the Lufthansa Group
- More than 1 million euros in cost savings through automation
- Over 100 projects delivered
- Regression automation quotient of > 80%
- Reduced cycle time by 80%, enabling reduced time to market
- Prevented bug leakage to production with daily regression
Related reading
Swipe Left
Swipe Right
Transformation starts here
Want to deliver memorable experiences to your customers?
Talk to our expertsFind out more
©2025 TATA Consultancy Services Limited
©2025 TATA Consultancy Services Limited
- Privacy Notice
- Cookie Policy
- Accessibility Declaration
- Disclaimer
- Security Policy
- California Notice at Collection
- Customize Cookies
