Making a Chatbot Seem (Almost) Real
Pacey Miles, a chatbot TCS created for New York Road Runners and the 2017 TCS New York City Marathon, didn’t just answer questions for runners and fans—she provided entertainment and an emotional connection.
You have these already downloaded
We have sent you a copy of the report to your email again.
“Hi there! I’m Pacey Miles.”
—Virtual Assistant, TCS New York City Marathon
The Key to a Lifelike Chatbot is Personality
Working with client New York Road Runners, TCS created an animated virtual assistant – Pacey Miles – to answer questions at the TCS New York City Marathon. This tongue-in-cheek video alludes to the surprisingly lifelike effect of a good chatbot.
Related reading
1/4
TCS Interactive
Sandeep Banyal
Customer Data Platform: Shaping Real-time Enterprises
ホワイトペーパー
|
30 Aug 2023
Opens in new tab
2/4
TCS Interactive
Experience 4.0: Six Features that Elevate Your Customer Experience
ホワイトペーパー
|
04 Jul 2023
Opens in new tab
3/4
TCS Interactive
Anil Sharma
Kamal Bhadada
Generative AI and its Impact on Marketing
ホワイトペーパー
|
05 Jun 2023
Opens in new tab
4/4
Alistair Davidson
TCS Interactive
Importance of Pricing Strategy for the Future of Supply Chain
ホワイトペーパー
|
25 Nov 2022
Opens in new tab
お問合せ
お問合せ
© 2025 Tata Consultancy Services Limited
