Hitech Bytes

Flexible Cloud Solutions for Enterprises in a Post-Pandemic Era

 
July 16, 2020

The COVID-19 pandemic has shifted the ways in which we all work. We are forced into a remote working environment, where long-distance collaboration is an overnight necessity. Beyond that, IT operations need to remain seamless and fully functional in order to ensure operational integrity. It has been quite a journey for enterprises who have been forced to manage such a transformation, and the larger the enterprise, the more daunting of a task it has proven to be.

That said, technology has been a saving grace for enterprises in their time of need. Specifically, cloud technology has provided vital infrastructure for remote collaboration, continued operational efficiency, application development and deployment, sales and marketing capabilities, and so much more. Now more than ever, enterprises rely on the cloud for a wide variety of business needs. 

Enterprises are checking whether they have adopted a cloud strategy that enables their workloads and business processes to be agile, adaptable, and resilient while meeting the demands of remote connectivity. Also, the cloud strategy must meet the long-term sustainability and profitability requirements of an enterprise. This calls for an urgent need to look for flexible and more personalized cloud deployment models that are better suited to the needs of the enterprises to stay relevant and ahead of the competition in the post-pandemic world.

The Need for More Personalized Cloud Environments

Personalization has been a differentiator for enterprises long before COVID-19. We saw this first-hand with the transition into Business 4.0TM – where mass personalization played a pivotal role in deciding long-term enterprise success in this new digital era. Now, as we navigate forward in a previously unimaginable new normal, personalization is more important than ever before. Personalization goes beyond the impact on end consumers – enterprises now need personalized capabilities to help them best operate and take advantage of every last resource on hand.

Flexible cloud deployment solutions provide these enterprises with hyper-personalized cloud capabilities that fit these very specific individual needs. For example, an industrial electronics manufacturer will have different needs than a bank, as will a retailer or a telecom organization. Even within their individual segments there may be even more specific needs for each individual company.

Beyond this, enterprises can adopt ‘poly-cloud’ strategies where they invest in multiple cloud vendor partners for a variety of different enterprise needs. This helps minimize vendor lock-in and service disruption risks and maximizes application portability and overall functionality. 

Furthermore, to inspire cross-industry and borderless access to data, distributed cloud strategies can be leveraged through the integration of pop-up cloud service points and edge computing capabilities powered by an enterprise’s cloud providers.

Coming out of COVID-19, these individualized discrepancies will only become more important to overall organizational survival. Cloud deployment models in the post-pandemic era need to be built and acted upon with the specific organization in mind – delivering upon unique end-results in line with the needs of said organization.

Enter SaaSification

In the short term, we’re seeing industries invest heavily in a SaaSification approach to meet these individualized demands. By deploying software-as-a-service models, enterprises are able to rely on third-party vendors to plug and play tailored solutions based on the enterprise’s needs. Beyond that, they have access to full vendor support and training to help seamlessly transition employees into a new cloud environment with minimal downtime.

SaaS vendors understand this important need for individualized cloud capabilities – and have subsequently been investing heavily in creating solutions that allow for enterprises to access capabilities that fit the mold of their business at any given time, and pay only for those cloud capabilities that they require. As we go forward, beyond the COVID-19 crisis, SaaSification will continue to become even more mainstream and serve as a gateway for enterprises to successfully implement flexible cloud solutions in real time.

The Future of Enterprise on the Cloud

Over the past few years, cloud has moved from a differentiator to a necessity for enterprise success. More and more, industries that have long-existed on previously archaic infrastructures are moving to the cloud – and now the true differentiator among enterprises reflects the ways that the cloud is being utilized and deployed. Enterprises that are able to harness the cloud for the most hyper-specific goals will prove to be successful in the long-term, minimizing any excess budget and maximizing productivity. Those that rely on old infrastructure, or even last-gen cloud infrastructures, will ultimately fall behind.

Balakumar Arunachalam is the head of the Business Solutions Unit, North America at Tata Consultancy Services, where he focuses on interoperability technologies and business solutions. Bala advises customers on reinventing business models to drive digital transformation initiatives. He has in-depth expertise in designing and implementing solutions in the areas of SAP, cloud, big data and analytics, artificial intelligence, and operational intelligence. He has been the driving force behind the Business Solutions Lab in Cincinnati, Ohio. His team, comprising of business and technology experts, has been delivering industry-specific business solutions along with demand generation for incremental digital business. Bala lives in Cincinnati, Ohio and holds a Bachelor's degree in Computer Science and Engineering from Tamil Nadu Technical Education and a Bachelor's degree in Computer Applications from Madurai Kamaraj University.