Revolutionizing shopping
Orchestrate modern customer journeys and deliver seamless experiences with TCS OmniStore.
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TCS OmniStoreTM
Creating seamless shopping experiences
Today’s customers want to shop on their terms. They expect a consistent experience across touchpoints: in-store, online, or mobile. With each channel having its own data, processes, and context, managing multiple capabilities has become extremely complex.
TCS OmniStore creates a foundation for future retail that transcends the boundaries of channels and touchpoints.
Features
Composable architecture for rapid innovation
Unified customer experience across channels
AI-powered fraud detection at the point of sale
Autonomous sensing and self-healing of issues
TCS OmniStore has leveraged omnichannel technology to enable customers to take full control of their shopping experience, no matter what shopping environment they are most comfortable using.
Highlights
Recognition
Most Innovative Product
Omnichannel Technology of the Year
Best AI-ML Solution
Best Emerging Business Technology
Best Theory of Mind ML Product
Best AI-based Solution - Retail
Best Omnichannel ICX
POS Technology of the Year
Named in 2021 Gartner® Market Guide for Unified Commerce Platforms Anchored by POS
Named in Forrester’s Now Tech Report for Point of Service Solution 2021
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