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Manufacturing / White Paper
Duncan Hallas
Managing Consultant, Innovation and Transformation Group, Manufacturing, TCS
Steffen Duffner
Lead, Customer Experience Management- Europe, Innovation and Transformation Group, Manufacturing, TCS
Uday Singh Solanki
Program Manager, Digital Ecommerce Engagements, Innovation and Transformation Group, Manufacturing, TCS
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Maximizing customer trust with a seamless,collaborative omnichannel experience.
In order to become customer-centric, manufacturers must transition from multichannel to omnichannel ecommerce.
This will help them:
Maximize customer loyalty and revenues
Expand their horizons and stay relevant
Apply disruptive digital technologies
Bridging the knowledge gap with generative AI in manufacturing
A Transformative Journey Driving Digital and Employee Excellence
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