The role of communication and transparency.
A shift in mindset at the top only matters if it is reinforced throughout the organisation. Clear communication is essential, particularly with middle management. Although those in C-Suite roles may have the right mindset and make a clear decision, it’s how they translate that decision to their middle management that’s crucial. Lenka says; “Without clear communication, it might happen that middle management don’t understand the reason for the decision and that slows things down. It either leads to watering down the decision or even implementing something totally different.”
To avoid this, she advocates for transparency and greater involvement of managers in strategic discussions. When leaders communicate openly, they help create the clarity needed to adapt quickly and effectively. She says, “It all starts with enterprise-wide transparency, because if you want to make a change efficiently, you need to understand and foresee the impact rather sooner than later. Otherwise, it’s very difficult to implement anything quickly, because you’re just hitting one roadblock or hidden iceberg after another.”