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ANALYST REPORT
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Everest Group has identified TCS as a ‘Leader in Banking Operations Services’ in its PEAK Matrix® Assessment 2022. The report focuses on TCS, highlighting the company’s strengths among which include:
Well-rounded capabilities across the full spectrum of banking services; extensive coverage across all major buyer geographies and client segments
BPaaS and consulting-led approach with high focus on cognitive operations and hyper automation
Robust technology capabilities with in-house platform, TCS BaNCS™, and automation platform, iBaS
Investment in new service lines, including forbearance and bereavement, building innovative solutions on the trade financing and cognitive automation front, and augmenting its BaNCS™ platform with tools such as iCLADA for commercial loans and Rover Dispute Management
Expansion of company’s advisory capabilities, leveraging its operational framework and establishing alliances in regulatory consulting has strengthened its domain expertise with hiring of SMEs and creation of a dedicated Centre of Excellence (CoE)
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