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AI-Powered Offering for Autonomous Enterprise IT and Business Ops Now Available as a Dynamically Scalable Service

SANTA CLARA | MUMBAI, May 29, 2020: Digitate, a software venture of Tata Consultancy Services (TCS), (BSE: 532540, NSE: TCS) a leading global IT services, consulting and business solutions organization, announced the release of a Software-as-a-Service (SaaS)-based version of its entire ignio™ software suite that addresses business needs using artificial intelligence and machine learning (AI/ML) for rapidly growing enterprises. The SaaS version of the ignio software suite enables quick configuration and deployment, high scalability, and cost-effective pricing along with strong security and consistent availability with the latest updates.

Consisting of five standalone software products – ignio AIOps, ignio AI.WorkloadManagement, ignio AI.ERPOps, Cognitive Procurement and ignio AI.Digital Workspace – the ignio software product family blends artificial intelligence and machine learning to deliver autonomous enterprise IT and business operations, with out-of-the-box features that enable it to execute many routine tasks autonomously. With ignio, operation teams can quickly address pain points, identify the source of programs and fix them autonomously, freeing up time and resources to devote to innovation and high value work.

Tim Grieser, Research Vice President, Enterprise System Management Software, IDC, said: “The key benefits of SaaS solutions emphasize the ability to scale and move quickly. In recent years, the majority of enterprise IT buyers have embraced SaaS-enabled software as a viable option to replace on-premises packaged applications. Key drivers include greater business and IT agility, modernization/replatforming of applications, faster access to new functionality, and the ability to better align spending with usage[1].”

Akhilesh Tripathi, Global Head, Digitate, said: “With ever increasing volumes and velocity of data in the enterprise; it’s becoming impossible to detect, diagnose and resolve critical issues quickly. ignio helps IT teams solve pain points, maneuver through the chaos, identify the source of problems and fix them autonomously. With the ignio SaaS offering, enterprises can avail a secure operations with scale and accommodate their growing needs leading to faster return on investments.

[1] IDC, Worldwide System and Service Management Software as a Service Forecast Update, 2019–2023 By: Mary Johnston TurnerTim GrieserShannon Kalvar

About Digitate

Digitate is a software venture of TCS. Launched in 2015, Digitate’s ignio™ is an award-winning solution that reimagines enterprise IT operations with its unique and innovative design that blends artificial intelligence, machine learning, and advanced software engineering to quickly and autonomously resolve issues when they arise, and preempt incidents wherever possible. ignio has been adopted by large, global enterprises, mostly Fortune 500 and Global 2000 corporations, which are leaders and innovators in their respective industries. Digitate is headquartered in the heart of the Silicon Valley in Santa Clara, California, USA and Pune, India. To stay up-to-date on ignio news, follow us at @iam_ignio and visit us at

About Tata Consultancy Services Ltd. (TCS)   

Tata Consultancy Services is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 50 years. TCS offers a consulting-led, cognitive powered, integrated portfolio of business, technology and engineering services and solutions. This is delivered through its unique Location Independent AgileTM delivery model, recognized as a benchmark of excellence in software development.

A part of the Tata group, India's largest multinational business group, TCS has over 448,000 of the world’s best-trained consultants in 46 countries. The company generated consolidated revenues of US $22 billion in the fiscal year ended March 31, 2020, and is listed on the BSE (formerly Bombay Stock Exchange) and the NSE (National Stock Exchange) in India. TCS' proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as the Dow Jones Sustainability Index (DJSI), MSCI Global Sustainability Index and the FTSE4Good Emerging Index. For more information, visit us at

To stay up-to-date on TCS global news, follow @TCS_News

Digitate Media Contact

Rajiv Nayan – Digitate | | +1 925 577 9154

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