Robotic Process Automation: Hype or Reality?
Leading the way in innovation for over 50 years, we build greater futures for businesses across multiple industries and 131 countries.
Our expert, committed team put our shared beliefs into action – every day. Together, we combine innovation and collective knowledge to create the extraordinary.
We share news, insights, analysis and research – tailored to your unique interests – to help you deepen your knowledge and impact.
At TCS, we believe exceptional work begins with hiring, celebrating and nurturing the best people — from all walks of life.
You have these already downloaded
We have sent you a copy of the report to your email again.
RPA programs in financial services – setting realistic expectations and goals
The banking, financial services and insurance (BFSI) industry has been quick to adopt robotic process automation (RPA) to fix longstanding pain points. However, RPA adoption in banking and insurance has not always been successful largely due to a mismatch between expectations and reality. There are several RPA myths that interfere with a clear understanding of its capabilities and limitations. Bursting the RPA myths and adopting the right approach for effective RPA implementation is crucial to successfully achieving the transformation goals.
BFSI firms that desire success in their RPA projects must evaluate the common RPA drawbacks and myths and set realistic and achievable transformation goals. To ensure successful implementation, RPA initiatives must be treated as strategic programs requiring comprehensive preparation from the initial stage. Based on our experience of delivering thousands of robots to production, we recommend some best practices:
Find out more