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Consumer Goods Distribution / white paper
Sombit Neogi
Senior Functional Consultant, Consumer Goods and Distribution, TCS
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CPG mega-processes such as P2P and O2C are highly complex, somewhat inflexibly designed, and difficult to align with rapidly changing business goals. Even with the right set of KPIs, organizations would still need a KPI measurement framework rigorous enough for not only benchmarking performance against industry peers, but also to identify levers of improvement, which will allow them to achieve operational excellence.
A KPI value measurement framework will help CPG companies:
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